http://www.yousleepwhenyoudie.com you sleep when you die...and other unpopular thoughts from retail marketing leader, Jordan Zimmerman Mon, 06 Feb 2012 21:31:47 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.yousleepwhenyoudie.com/2011/10/04/national-customer-service-week-who-is-your-hero/ http://www.yousleepwhenyoudie.com/2011/10/04/national-customer-service-week-who-is-your-hero/#comments Tue, 04 Oct 2011 17:15:06 +0000 JZ http://www.yousleepwhenyoudie.com/?p=2505 October 3 marks the beginning of National Customer Service Week, an annual event sponsored, since 1991, by the Customer Service Group. This special week is designed to encourage companies in all industries to reward their very best customer service reps by launching celebrations that shine a spotlight on best practices...As we enter National Customer Service Week, I want to ask you: What company is your hero when it comes to customer service -- and why? ]]> http://www.yousleepwhenyoudie.com/2011/10/04/national-customer-service-week-who-is-your-hero/feed/ 4 http://www.yousleepwhenyoudie.com/2011/06/28/does-the-american-public-have-a-death-wish/ http://www.yousleepwhenyoudie.com/2011/06/28/does-the-american-public-have-a-death-wish/#comments Tue, 28 Jun 2011 14:21:18 +0000 JZ http://www.yousleepwhenyoudie.com/?p=2273 my interview on FoxBusiness on the same topic ]]> http://www.yousleepwhenyoudie.com/2011/06/28/does-the-american-public-have-a-death-wish/feed/ 10 http://www.yousleepwhenyoudie.com/2011/06/10/pump-it-up/ http://www.yousleepwhenyoudie.com/2011/06/10/pump-it-up/#comments Fri, 10 Jun 2011 15:21:15 +0000 JZ http://www.yousleepwhenyoudie.com/?p=2211 Take a look at a recent Nissan spot, one that I was particularly proud of. It uses gentle humor to hit two powerful "hot button" issues: the rising gas prices we are all facing these days ... and the Nissan line's impressive record of fuel economy. ]]> http://www.yousleepwhenyoudie.com/2011/06/10/pump-it-up/feed/ 2 http://www.yousleepwhenyoudie.com/2011/05/26/upfront-numbers-less-than-up-front/ http://www.yousleepwhenyoudie.com/2011/05/26/upfront-numbers-less-than-up-front/#comments Thu, 26 May 2011 15:32:10 +0000 JZ http://www.yousleepwhenyoudie.com/?p=2177 According to a recent article in the New York Times, broadcast network executives are "anticipating a robust gain in ad revenue of $600 million to $800 million" in the upfront market... Personally, I am dubious about the numbers these people are throwing around, because broadcast advertisers have a long history of being way off base on this kind of thing.]]> http://www.yousleepwhenyoudie.com/2011/05/26/upfront-numbers-less-than-up-front/feed/ 0 http://www.yousleepwhenyoudie.com/2011/05/13/the-half-tamed-lion/ http://www.yousleepwhenyoudie.com/2011/05/13/the-half-tamed-lion/#comments Fri, 13 May 2011 14:53:28 +0000 JZ http://www.yousleepwhenyoudie.com/?p=2166 A few days ago, there was movement as Ad Age reported that there will now be Lions given out for advertising effectiveness. At last, Cannes will be celebrating work that works. While part of me wonders what took them so long, I will simply tip my chapeau and say, "Très bon!" Well, sort of...]]> http://www.yousleepwhenyoudie.com/2011/05/13/the-half-tamed-lion/feed/ 6