You Sleep When You Die

Thanks to Jim Maxfield and @HarilaosMichael for providing two of last week’s top questions. Remember, get your questions about advertising, business, the economy and more answered every Wednesday by posting comments to blog posts or, better yet, on Twitter via #askjz.

“Jordon, give us your business perspective on the U.S. debt issue.”

“I’ve been following what people like Robert Prechter and Marc Faber have been saying about the world economy. What’s your take?”

“Why does it take a catastrophe to start a revolution?”
Jonathan Larson

Why did it take a crisis for banks to start thinking like consumers? In addition to taking the time to build a trust-based brand, banks need to drive consumer relationships every single day. In other words, they need to start thinking and acting like retailers.