Tag Archives | Employees

A Bunch of Losers

This competition was a cool way to emphasize the importance of fitness in the workplace (and everywhere else) … by turning healthy weight loss into a game… As a nation, we need to focus more on the ways we can make maintaining a healthy lifestyle more fun for everybody. I hope more organizations across the country follow this example and get their people engaged in healthy, sustainable weight management programs like our zBiggest Loser Challenge.

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Gung Ho

I can’t tell you how massive an impact this book had on our company. After reading Gung Ho, I appointed a guy to walk through the agency and pass out candy. His job was to have real conversations with people to see how they were doing, and to look in their eyes to see whether the “sparkle” was there … or gone. If the sparkle wasn’t so bright, I wanted to know about it, so I could figure out where the problem was and try to fix it.

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National Customer Service Week: Who Is Your Hero?

National Customer Service Week

October 3 marks the beginning of National Customer Service Week, an annual event sponsored, since 1991, by the Customer Service Group. This special week is designed to encourage companies in all industries to reward their very best customer service reps by launching celebrations that shine a spotlight on best practices…As we enter National Customer Service Week, I want to ask you: What company is your hero when it comes to customer service — and why?

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Getting a great job … In a job market that sucks

Getting a great job ... In a job market that sucks

You don’t have to be an economist these days to see that there are a whole lot of good people out there in search of a limited number of good jobs. If the experts can be trusted, the economy has cratered, employers are wary of making any new hires, and the outlook for the future continues to be bleak for just about everyone.

Fortunately, the experts are dead wrong.

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Hire Just One – Let’s Get Back to Work

Hire Just One
I always say that this country would be much better off if businessmen and businesswomen ran it instead of career politicians. A story that aired last week on “The American Spirit” segment of the CBS Evening News reinforced this belief.

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